SHOUT

Shout is a free and confidential text messaging support service that’s there to help anyone in the UK who is struggling with how they feel.

If you’re sad, worried or lonely, text the word ‘EYUP’ to 85258 to start a free, confidential text conversation with a qualified mental health professional. By texting “EYUP” rather than “SHOUT” the person responding will know you are from the South Yorkshire area:

• Once you send the text, you’ll get four automated messages. You’ll be connected with a mental health professional as soon as one is free.
• They will send you a message to introduce themselves and ask how you’re feeling. You will then message each other back and forth, silently and privately. You can tell them about anything that might be upsetting you and only need to share what you want.
• The mental health professional will listen to how you’re feeling, talk to you about it and help you make a plan for after the chat ends, once you feel calmer and safer. Conversations with Shout usually last between 45 minutes and one hour.
• Your conversation will be saved in your messages if you ever need to look back and Shout is here 24/7 if you ever want to text again

Shout will always try to respond to texters as quickly as possible, however response times may be longer at times of high demand.

High risk texters will always be responded to as a priority. If your life is at imminent risk, please call 999 for immediate help.

This service is provided by Shout in partnership with NHS South Yorkshire ICB.

Shout can help with issues including:

• Anxiety
• Bullying
• Depression
• Loneliness
• Panic attacks
• Relationship changes and challenges
• Self-harm
• Stress
• Suicidal thoughts

If you are Deaf and want to text someone who has had training in working with Deaf People. Then you just need to text DEAF to 85258.