I need urgent help! What to do in a crisis
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I need urgent help! What to do in a crisis

Frequently
Asked Questions

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Can I have a paper copy of the Sheffield Mental Health Guide?

Unfortunately there is no paper version of the Guide available. The information the guide is constantly updated due to changes within organisations and funding and therefore any paper copy quickly becomes obsolete. You are free to download any of the information in the guide. If someone has difficulty accessing the internet and needs information in another format then they can contact an Information Service Coordinator by email mhguide@sheffieldflourish.co.uk We can discuss the information you need and if appropriate email and/or post information out to people.

How can I get my service listed on the Sheffield Mental Health Guide?

Please contact us by email mhguide@sheffieldflourish.co.uk and let us know the details of your organisation and, if appropriate, we will add it to the guide.

How can I help if my friend or relative is experiencing a mental health problem?

It can be difficult when a friend or relative is struggling with their mental health. It can be painful to see them behaving differently to how they usually behave, and may have a big impact on your life if you find yourself in a caring role you did not choose. However, facing a difficult time together and talking about how you both feel can bring people together, giving you a chance to express love and affection in a way that has not been possible before. Ways in which you can help include:

• supporting them and letting them know you are there to help

• talking to them about what they feel would help, if they have experienced symptoms before they will know what does and does not help

• offering practical help such as making a telephone call to a key worker or other person, or by going with the person to their General Practitioner (GP) or local Mind

• keeping yourself and the person focused on positive things and day to day realities You can find information on 'How to Cope as a Carer'.

I'm worried about my mental health, what can I do?

If you experience mental health problems, it can be frightening and you may feel alone. If this is a new experience, you may not know what is happening. If you have previously had similar symptoms then you might find it useful to think about what helped you cope before. There are a number of actions you can take:

• If you are in crisis and/or need urgent help then please click/tap on 'I Need Urgent Help' button.

• Visit your General Practitioner (GP) – this is the route into support and treatment through the NHS.

• Read our information about mental health problems to understand more about what might be happening, what support you can get and how you can help yourself.

• Talk to someone you trust – sharing how you feel can be a really positive experience, it can help you feel less alone and give you another perspective on the problems your facing.

• Search our directory of services to find what support is available.

• Share your experiences and listen to others on Mind's online community Elefriends 

What can I do if a friend or relative is experiencing a mental health problem?

Sometimes you might feel that a friend or relative is becoming unwell and want them to seek help from a professional or other source, but they will not always agree. There can be many reasons why people might refuse to seek the help that you feel they need:

• It could be that they want to solve their issues on their own, and see professional help as a weakness.

• They might actually be taking steps to find support already but not feel comfortable telling you about this

• Sometimes people who have had a bad experience with a GP or other support service in the past can be reluctant to try the same route again.

• For some people, a symptom of their mental health problem is a lack of awareness that anything is wrong. This is usually called a lack of insight, and is common in people diagnosed with schizophrenia or bipolar disorder.

It is important to try to build trust and communicate positively with the person so that you can both understand where each other is coming from. It is common to feel frustrated if you think someone is not trying hard enough to get well, but try not to make assumptions about how they feel. If you are able to make time to have an honest conversation and show them that you value what they are telling you it can be easier to move forward together.

If the person you care about is unable to recognise that they are unwell you can still try to build a trusting relationship. Focus on trying to identify with the emotions that they are expressing and the things that they are most concerned about, rather than the things that are most concerning for you. This might help you to agree that asking for extra support and treatment could be helpful.

What do I do if I notice something out of date / missing / inaccurate in the Sheffield Mental Health Guide?

Please contact us either via the feedback form on this site; by email mhguide@sheffieldflourish.co.uk and let us know and we'll be more than happy to put it right.

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