Children and Young People’s Mental Health Services

Here we have provided you with a list of children and young people’s mental health services during Covid-19 that we hope will help you get the right support you need. This page was last updated on 26/01/2021. 

If you have any updates, please send an email to

We also have Covid-19 guides to: 

What NHS Mental Health services are running at the moment 

  • Sheffield Child and Adolescent Mental Health Service (CAMHS) are currently following standard NHS guidance so there is likely to be disruption to appointments. To contact the main switchboard call 0114 271 7000 during working hours. If you or your child need referring to CAMHS, please speak to your GP 

I want to talk to someone

  • Childline – You can call 0800 1111 to speak to a counsellor from 9am-Midnight every night. You can also have a 1-1 online chat but will not be able to join the virtual queue for this after 10.30pm.
  • SHOUT are continuing to run their service 24/7 text service for anybody in crisis. If you are under 18 text YM to 85258
  • Kooth provides a free online chat service for young people, available Mon to Fri 12pm to 10 pm, Sat and Sun 6pm to 10pm. You can chat to a counsellor or with the online community.
  • Youth Access UK provide free and local counselling services, information and advice.
  • The Mix Counselling Service are offering short term online and telephone counselling. Simply fill in their online form.
  • Sheffield Young Carers are currently offering online and some face-to-face support to young carers and young people affected by familial substance misuse and their families. They are taking referrals but have a waiting list of 6 months.
  • The Let’s Talk Directory is a wellbeing and mental health services guide for children and young people in Sheffield.
  • You can download the app MeeTwo if you want to talk about difficult things and look for support in a safe and secure environment
  • One Space is an online signposting directory to help you get the support you need most if you’re under 25.
  • Sheffield Futures are offering lots of activities and support including 1-1 structured support and short-term counselling. If you would like support in this way you can email Wellbeing Wednesday is a drop-in service for one-to-one support every Wednesday, from 11-4. You can call 07815 698 447 and once Sheffield Futures have verified your identity, they will assign you to a practitioner who will call you back for a 20-minute one-to-one chat. Please note, the service is currently only for YP who have already registered with Door43. 

I don’t feel safe at home

  • Nacoa are providing help, support and advice for anyone who is affected by a parent’s drinking. If you would like to talk to someone call 0800 358 3456 (Mon – Sat 2pm-7pm) or email (Mon-Sat 12pm-9pm)
  • Childline – You can call 0800 1111 to speak to a counsellor from 9am-Midnight every night. You can also have a 1-1 online chat but will not be able to join the virtual queue for this after 10.30pm.
  • If domestic abuse is happening in your home, you can call the National Domestic Abuse Helpline 24/7 on 0808 2000 247 or visit Refuge.
  • If you have been raped or sexually assaulted you can get help through Rape Crisis by calling 0808 802 9999 (Open between 12-2.30pm and 7pm-9.30pm every day of the year) or by using their webchat function (open to women and girls over 16.)
  • Survivors UK provides to support or advice to any boy or man over the age of 13 who has experienced any form of sexual abuse or violence. You can chat online or via text or whatsapp to get support and help.
  • The Hideout provides help, information and support if you’re currently living with violence, you’ve experienced violence in the past or you know someone else going through it.

I’m feeling suicidal

  • Make an appointment with your GP who can help you access a range of support. 
  • If you are scared and think you are going to hurt yourself, you can call 999 and ask for an ambulance 
  • Papyrus provide support, advice and information to anyone under 35 who is suicidal or concerned about someone else who is suicidal. You can call their support line, Hopeline UK on 0800 068 4141 or text 07786209697 (9am – 10pm weekdays, 2pm – 10pm weekends, 2pm – 10pm bank holiday) or email
  • CALM provides support to men over the age of 15 who are feeling suicidal or experiencing suicidal ideation. You can call 0800 585858 (Every day 5pm-midnight) or use their web-chat service.
  • Make an appointment with your GP who can help you access a range of support.

I’m hurting myself 

  • Self Injury Support is providing email, text and online support and lots of information and advice if you or someone you know is self harming.
  • You can download the Calm Harm app which helps you manage your self harm, get help and support and talk to someone you trust.

I’m struggling with food

  • Beat provide a number of services and online support and information for those who have eating disorders or are struggling with disordered eating. You can call their Youthline on 0808 801 0711 (12pm-8pm weekdays, 4pm-8pm weekends) or use their online webchat function.
  • SYEDA are currently taking new referrals from people aged 16 and above who are registered with a Sheffield GP (unfortunately they aren’t currently able to accept referrals from Rotherham, Barnsley and Doncaster).  Please email for more information or call them on their temporary number 0114 272 9600.

I’m worried about drugs and alcohol 

  • If you’re worried about drugs you can Talk to Frank by visiting their website, calling 0300 123 6600 (24/7), texting 82111, sending an email or by using their online chat function (2-6pm 7 days a week). 
  • Project 6 are currently providing a specialist mentoring service for young people at risk of exclusion, as well as The Spot, a youth group for young people in care and care leavers. If you would like to talk to someone, they are open for referrals so you can call 01142587553 or email For more information, go to their website or check out their Twitter. 

Someone I love has died

I’m LGBT and struggling/I’m questioning my sexuality 

  • Mermaids – supports young trans, gender diverse and gender questioning children and their families. They are continuing to offer their helpline, webchat, email and text support services. Click here to talk to someone.
  • SAYiT  is now operating online. All youth groups are being held the same day but with slightly different timings and now held virtually – for more information or if you would like to join, email or call  0114 241 2728/ To make a new referral e-mail,
  • LGBT Foundation are providing a remote service if you would like support or advice relating to any aspect of being LGBTQ+
  • Gendered Intelligence are offering a revised service for anybody who identifies as trans or non-binary or is exploring their gender identity. If you are on the waiting list for Sheffield Porterbrook Gender Clinic and want to speak to someone who is trans affirming you can call the GI support line on 0330 359678, email, or Text and WhatsApp chat, 07592 650 496
  • The Colours Youth Network is a UK wide initiative supporting young LGBTQ+ people of colour to explore and celebrate who they are (via Instagram).

I’m autistic and struggling

  • If you’re looking for activities that are offered specifically for young people who are autistic then you might like to contact ACCT (Aspergers Children and Carers Together) who are running a number of online activities. You can find details of how to become an ACCT member and what activities are currently running on their website. If you’d like to join in, please email 

I’m worried about a child or young person

  • In an emergency please call 999
  • If you’re worried about a child, even if you’re unsure, contact NSPCC’s professional counsellors for help, advice and support. Call, 0808 800 5000 or email
  • CAMHS have created a number of resources for young people, carers and professionals to help support mental health and wellbeing.
  • Sheffield Children’s Hospital have created resources specifically to support the emotional wellbeing of children during the Covid-19 pandemic.
  • Young Minds are providing detailed advice for parents on how to support children through grief and loss.
  • Barnardo’s are providing support and advice on keeping children safe during the COVID-19 Pandemic
  • South Yorkshire Futures, Trauma Informed Schools and Sheffield Hallam University are producing PDF resources called Children and Covid-19, providing support and advice for parents, carers and those working with children.

Couldn’t find what you were looking for? It might be covered in one of our other Covid-19 guides: 

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