|What to do in a Crisis|
In an Emergency
Are you currently under the care of one of the Community Mental Health Teams?
Contact the mental health professional assigned to your care. If they are not available, ask to speak to the duty worker. Depending upon the service you are receiving help may be available at other times. If this is the case, the service will provide you with details.
Contact your GP practice. If you do not know the number for your GP’s practice, you can find this in the telephone directory, or by phoning NHS Direct on 0845 46 47.
Non-emergency situations outside working hours (evenings and weekends)
The out of hours GP service can be contacted by phoning the number you would usually use to contact your GP. A GP or clinician will advise you over the telephone, or arrange an urgent appointment or home visit.
NHS Direct can offer advice and is available 24 hours a day, 365 days a year. You can phone them on 0845 46 47.
NHS Direct will ask for some basic information, including details of any medication you may be taking. If you’re calling on behalf of someone else, you’ll need to provide this information on their behalf. They will assess the problem and advise on the best course of action which may be to see a health professional, such as your GP. If the problem is very serious, they can help access the ambulance service.