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There are a number of services available for people with mental health difficulties who need help finding somewhere suitable to live or who need to live in supported accommodation.

Finding Somewhere to Live

The Health and Housing Needs Team  is based within Housing Solutions (Sheffield City Council) and can provide re-housing advice to people who feel they need to move because of a health need, including mental health. As well as providing advice, the team can assess people for a priority for re-housing on mental health grounds. A priority gives someone much easier access to Council and some housing association properties. People can be assessed for a priority if they have:

  • spent a long time in hospital; or
  • had repeated stays in hospital; and
  • have no permanent accommodation to return to
People can also be assessed for a priority if they have been discharged into a temporary address that is not suitable to their needs. People who have somewhere to live can be assessed for a priority if they have significant mental health problems that are being caused or made worse by their housing situation and this can be resolved by urgent re-housing.
The team recognises that people with mental health difficulties may need to be housed sensitively in areas where appropriate accommodation and support has been identified. They also aim to prevent people being discharged from hospital without any permanent accommodation to go to.
tel: 0114 273 5522. Fax 0114 273 5549. Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

The Housing Options Team in Housing Solutions can give advice and assistance to people who are homeless or could become homeless in the near future. They can explore housing options and will try to prevent homelessnes where possible. Where this is not possible or someone is already homeless, Housing Options can carry out a homeless assessment to see if the Council has to provide them with somewhere to live or has other duties to help. In some cases Housing Options will provide people with emergency accommodation while they carry out the homeless assessment.

Tel. 0114 273 5142 or 0800 7311 689 during office hours for advice or to make an appointment  (an Emergency Out of Hours Service operates 17:00 - 08:30)   Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Floating Support

Floating support is support provided for people living in their own home. There are a number of different types of floating support scheme - some work with people who already have a home whilst others provide the accommodation too. Floating support can be short or longer-term with the aim of preventing crises or helping someone settle into a new home. This might be after a period in hospital or in supported housing. Floating support services are very flexible and the support can be increased or decreased in intensity as required.
Some floating support services are specifically for people with mental heath difficulties.

Short-term Supported Housing

This is temporary accommodation (usually up to 2 years) which either has staff based on the premises or who regularly visit. The level of support is higher than that provided by floating support services but is not normally 24-hour. Short-term supported housing can help people experiencing crisis and can often prevent hospital admission. It is also helpful for people who need a period of higher support before moving into more independent accommodation. These might be people who have been discharged from hospital or who have been homeless.

Longer-term Supported Housing

Longer-term supported housing schemes offer accommodation for at least 2 years – some are significantly longer. Support is regular and continuing though not necessarily at a high level. Accommodation may be shared or self contained.

For a list of providers of supported accommodation, please refer to the service directory or click here Supported Accommodation

Residential and Nursing Care

This is for those with higher support needs who cannot look after themselves within a supported tenancy. Support and care is 24-hour and staff are based on the site.


Some accommodation services are provided for specific groups for example women, people from specific black or minority ethnic communities and refugees.